Elasticsearch support Things To Know Before You Buy
Elasticsearch support Things To Know Before You Buy
Blog Article
Coupled with a consumer-pleasant interface, these abilities support consumers expose the styles concealed within their info and identify essential mission intelligence.
Should you be in cost-free demo, you can also be suitable to obtain the Elasticsearch Service Common level support for so long as the trial is Lively.
If you're employing a distribution checklist as your registered electronic mail, you can also sign up a second e mail address with us. Just open a circumstance to let us know the title and e-mail deal with you desire to to be extra.
From the Elasticsearch Support Console: Visit the Support page or pick out the support icon, that appears like a daily life preserver, on any web site within the console. Get hold of us by electronic mail: [email protected]
Include the deployment ID that you want help with, especially if you might have various deployments. Yow will discover the deployment ID over the overview web site for your personal cluster in the Elastic Cloud Console.
For anyone who is on an Elasticsearch Provider Common subscription and you also are interested in moving to Gold or Platinum support, remember to Get hold of us. We also suggest that you choose to browse our best practices manual for obtaining the most out of one's support working experience:
We can offer support regardless of whether your environment is on-prem or during the cloud. Make contact with our staff to debate your unique infrastructure and demands, which include SLAs and protection requirements.
For those who have any technological inquiries that are not for our Support workforce, hop on our Elastic Neighborhood forums and obtain answers through the gurus while in the Neighborhood, together with persons from Elastic.
In the event you Get in touch with us by e-mail, be sure to use the email tackle that you registered with, to ensure we can help you a lot more immediately.
If you merely signed up for just a trial, you don't get usage of the Support Portal right until you subscribe. Rather, you may ask for support utilizing the other methods in depth During this document.
Other search engines like google and yahoo affiliate your advertisement-click on conduct that has a profile on you, that may be used later to target ads to you on that search engine or about the world wide web.
Microsoft and DuckDuckGo have partnered to provide a look for solution that provides applicable adverts to you although guarding your privateness. For those who click on a Microsoft-offered advertisement, you can be redirected towards the advertiser’s landing web page by way of Microsoft Marketing’s platform.
By electronic mail: [email protected]. In the event you Get in touch with us by email, please use the e-mail tackle that you simply registered with, to ensure we can help you more quickly. When you are utilizing a distribution listing as your registered e mail, It's also possible to sign-up a second electronic mail handle with us.
These subscription degrees give assured response occasions for support challenges, greater support coverage several hours, and support contacts at Elastic. In addition, it consists of support for the way-to and advancement issues. The precise support protection will depend on your membership stage.
Our support webpages have been delivered in English, to translate to your required language You should use the crafted-in translate function in Chrome or Firefox.
Support is supplied by e-mail or through the Elastic Support Portal. The principle focus of support is to ensure your Elasticsearch Support deployment reveals a environmentally friendly position and is available. There isn't a guaranteed Preliminary or ongoing reaction time, but we do strive to interact on just about every problem in a few company times.
To find out more, Examine Quality Support Solutions Plan. In case you are on a normal subscription, and you also have an interest in Elasticsearch support upgrading your support amount, please Speak to us. We also endorse that you go through our greatest tactics guidebook for obtaining the most out within your support experience:
We use cookies to try to offer you a improved experience in Freshdesk. You'll be able to learn more about what type of cookies we use, why, And just how from our Privateness Policy.
Being an Elasticsearch Company shopper, you can acquire an e mail with Guidelines the best way to log in towards the Support Portal, in which you can keep track of both of those present-day and archived scenarios.
Just open up a scenario to allow us to know the name and email handle you prefer to to be added. When opening a case, there are a few belongings you can perform to have aid more quickly: